I went to pay my cell phone bill, and when I opened it on-line....it was $30 less than I was expecting.
My paper bill had the full amount; the on-line bill had the full amount. But I found in the notes section on-line that a random $30 credit had been applied to the bill. I have no idea why. There was no elaboration on it, and it didn't have an option to click on it.
Since it was 6:00 in the morning, I wasn't going to get too worked up about it. I did screen shots of the transaction, and I will figure it out later. I have pictures of the screen that says "amount due", the note, the "paid in full" part. If they try and charge a late fee, or claim I didn't pay the bill in full.....at least I have something.
I am guessing that it has something to do with Verizon's recent changes in their plans. However, when we renewed the plan last month, we were told the pricing, and the bill we received reflected what we were expecting. I know that Verizon is trying to compete with AT&T, but from what I have read, the plan we have wouldn't have qualified anyway. Very strange.
I know we are some of the last hold outs on locking into a contract (2 years) for our cell phone. This is one of those area where G-man and I are on different pages, and there isn't a good solution. I am willing to explore some of the discount plans; he is not. The main reason he is holding out is that the coverage in our area for alot of the discount plans is spotty at best. He rarely "talks" on the phone, so I am not sure why this is a sticking point for him. None the less....it is.
We renewed our cell phone plan for 2 years, vs going with Verizon's new "edge" program. The Edge program allows you to upgrade your phone more often, and the price of the phone itself is more or less rolled into your monthly plan. We weren't interested in upgrading the phone every time something new and shiny came out, and it worked out where we would pay $300 MORE for our phone. Nope.
We each were able to upgrade our phones for minimal out of pocket expense (his was free, mine was $50, with a mail in $50 rebate...and each phone had a $30 contract renewal fee). It cost us more to get the cases (we got a heavy duty Otter Box case for G-man since he isn't kind to his things; I also got an Otter Box, but the next level down from his). Of course Verizon tried to upsell everything (actually...we got the cases elsewhere since they were cheaper, even with our Gov't discount at Verizon). They were bummed that we didn't buy cases, blue tooth, car chargers, blah blah blah.
This only non-planned expense was a basic phone for the kids. Now that they are home alone more, they needed a way to communicate with us. We decided they needed their own phone because we didn't want to give them our brand new, upgraded phones, and then hear "sorry" if something happened to it. There phone is ONLY for communicating with Mom and Dad.....no social use. Our phone numbers are programmed into it, and my friend around the corner, incase they need help right away. The phone never leaves our house, and it is put away when not in use.
They got a basic phone, and we put $100 pre-pay on it. The kids are having a hard time remembering that they don't have unlimited texting, and have used $30 of their $100 already. We have to keep reminding them that unless something is going on, one text per hour is enough to check in. They were used to using one of our phones, and would have a whole conversation with us. It is a learning process. Again, the idea that there is money behind each text is still foreign. We will get there, but they both know that if they continue to text us and use up their pre-pay....they will have to replace it. I love that they want to text me and tell me they love me, or ask how work is, or that they are ok....but one text per hour is enough to tell me all of that. Not all of that.....5 times an hour.
We had $100 in gift cards that we had been saving for our new phones, so that offset the cost for the Adult phones. Then we had to buy the cases and the kids' stuff. It was money well spent for us. Our phones are more reliable (mine was so fried that it randomly shut off all day, and the battery would only last about 2 hrs before it needed to be charge), and we are happy with our selections (I got a Samsung Galaxy S4, and he got a Droid something or other....Maxx??? Ultra???? Don't remember).
Oh, and we pay $148 for both phones. That is for 3GB of shared data (which is more than enough for our needs, and is the smallest plan), unlimited text and talk. I am fully aware that we can get cheaper plans, but as I said....we just aren't on the same page on this one.
Anyone who wants to tell me that $148 is too much, or we shouldn't have gotten the kids a phone, or any of those other things....consider yourself noted already. This is the choice we have made for our family.