Wednesday, December 12, 2012

A rare mistake

I pride myself that I balance our checkbook regularly.  At any given time, I know the approximate amount in the account, and what hasn't cleared.  I also use on-line banking all the time.  Make sure I pick dates to pay that are before a payment is late, but after we get paid.

I made a boo-boo.  It is 7:30am, so I will have to wait to call the bank.  GRR.  I want to fix this.

In our personal bank account's on-line bill pay, I paid $60 to an account that doesn't exist anymore.  My credit card was bought out by Bank of America, and I got a new account number when I got the card.  I never got around to deleting the account from the bill pay list.

I meant to pay $60 to the account that was listed above that one.

So $60 has been withdrawn from our account to pay an account that doesn't exist. I am "hoping" that the bank will say that when the credit card company gets it, they will reject the payment and send it back.  A girl can hope!

I am resolving that I may have to pay another $60 to the right creditor to cover the payment I was trying to make....and deal with getting my other $60 back.  In the short out $120. 

Anyone with experience with this?

ETA:  Called the bank...they said they couldn't do anything because it was an EFT.  They told me to call the CC company.  Called the old company, who said that the payment hasn't hit their account yet, so they couldn't do anything until tomorrow.  Additionally, they said even though the account was purchased by another is still in existance and blah blah blah.

Then they tried to get me to use the card.....promotion rate.....blah blah blah.

NO....I just want my $60 back.  But Mysti....why did you stop using our card?  Don't you love us any more????  NO....I don't.  Just give me my money!!!


  1. When's the duedate for the right account? Normally it'd take 3-5 business days for any bank to process a transaction, so at the least, you're looking at 6-10 business days between that money hitting an account that doesnt exist and getting sent back, and then the bank crediting you that money. If the right account is due soon, then yeah, you'll probably be out of $120 in the short term. Hopefully a Murphy or EF loan can take you through until things settle.

  2. I made a similar mistake. I sent the payment for my corporate AMEX card to another account. Now, I have to wait for it to post to ask for a refund for the difference.

  3. After update: So, wait. Will they be able to reinburse you for the $60 even though they claim the account is still in existance?